OPay has dismissed reports claiming its offices in Lagos and Abuja were sealed by the Nigeria Revenue Service (NRS) over alleged tax non-compliance, describing the claims as false and misleading.
The reports, which circulated widely on social media and some online platforms, alleged that the fintech firm’s offices were shut down due to failure to meet obligations related to Value Added Tax (VAT) and Company Income Tax under the Nigeria Tax Act 2025.
However, in a statement released on Thursday, the company clarified that all its offices across Nigeria remain open and fully operational.
“Our attention has been drawn to reports claiming that our offices in Lagos and Abuja were sealed by the Nigeria Revenue Service over alleged non-compliance with VAT and Company Income Tax,” the company said.
“Our offices across Nigeria, including Lagos and Abuja, remain open and fully operational, and we continue to serve our customers, partners, and merchants without disruption.”
OPay emphasized that it complies with all tax obligations and regulatory requirements in Nigeria, adding that it maintains transparent working relationships with government agencies and regulators.
According to the company, the notice referenced in the circulating reports was linked to an industry-wide directive from the NRS requiring payment platforms to clearly separate certain statutory charges on their applications to improve transparency and reconciliation.
The fintech firm said the directive applied to multiple operators across the digital payments industry and was not specifically targeted at OPay.
“The suggestion that the notice indicates non-payment of taxes is factually incorrect and misleading,” the company said, adding that singling it out in the reports appeared designed to damage its reputation.
OPay also reiterated its commitment to supporting Nigeria’s digital economy by providing secure and inclusive financial services to millions of users nationwide.
“For the avoidance of doubt, the information circulating online suggesting that OPay is shutting down or that our offices have been sealed should be disregarded, as it does not reflect the true situation,” the company said.
