First Bank Nigeria has finally reacted to the trending illegal disappearance of N68 million from a customer’s account at one of its branches.
In a statement published via their official Instagram account, First Bank admitted that N68m belonging to the Italy-based customer, Glory Omokaro, disappeared from her account.
The case of the heartbroken victim, Ms Omokaro, was aired on a popular Radio Programme, Brekete Family.
Glory reportedly saved money in her First Bank account until it reached N68 million and hoped to use it when she finally moved back to Nigeria.
Sadly, upon her return to Nigeria in May 2023, she only discovered N3000 as total balance in her bank account.
Reacting to the unfortunate incident, First Bank said it has launched an investigation into matter saying “holistically unearthing what transpired and addressing the challenge, including satisfying the customer.”
First Bank stated that;
“We confirm the report of fraudulent activity on the account of one of our customers. This incident has been undergoing a very robust investigation since our receipt of the customer’s complaint with the goal of holistically unearthing what transpired and addressing the challenge, including satisfying the customer. Unfortunately, this has taken longer than anticipated.
“While the investigation is ongoing, we have repaired the customer’s account given the findings so far and our view that this is the best action in consideration for our customer.
“We regret any inconveniences this may have caused the customer and wish to emphasize that this incident is in no way reflective of the principles and ethics of our time-tested operations.”
Background
According to reports, a TikTok video had revealed that Glory Omokaro, was said to have travelled to Italy in 2005.
She reportedly worked hard and saved the money back home in Nigeria.
Glory opened the bank account when she first visited Nigeria from Italy in 2013 and started saving money in the account thereafter.
She opened the account in Benin, Edo State, when she visited her family.
Glory saved money in the account until it reached N68 million and hoped to use it when she finally moved back to Nigeria.
She said upon her return to Nigeria in May 2023, however, she only discovered N3000 in the bank account as total balance.
